Skip to content

Legal Documentation

Terms of Service

Legal terms and conditions governing your use of RSR Investment's website, services, and professional real estate advisory in Abu Dhabi, UAE.

Last updated: January 15, 2025

Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you and RSR Investment (“Company,” “we,” “our,” or “us”) governing your access to and use of our website, services, and communications.

By accessing our website, contacting us, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue use of our website and services immediately.

Important: These Terms should be read in conjunction with our Privacy Policy, which governs the collection, use, and protection of your personal information.

Definitions

For purposes of these Terms, the following definitions apply:

“Services”

Refers to all real estate advisory, brokerage, investment consultation, portfolio management, and related professional services provided by RSR Investment.

“Website”

The RSR Investment website and all associated subdomains, pages, and digital platforms.

“User,” “You,” “Your”

Any individual or entity that accesses the Website or engages our Services.

“Property”

Any residential, commercial, or investment real estate listed, marketed, or discussed through our Services.

“Content”

All text, images, videos, data, information, and materials displayed on the Website or provided through Services.

Service Description

RSR Investment operates as a licensed real estate advisory and brokerage firm in Abu Dhabi, United Arab Emirates. Our Services include:

  • Residential Brokerage: Property search, viewing coordination, negotiation, and transaction facilitation for buyers and tenants.
  • Commercial Services: Site selection, lease negotiation, and portfolio acquisition for corporate and institutional clients.
  • Investment Advisory: Market analysis, opportunity identification, and strategic investment planning.
  • Asset Management: Property management, tenant relations, maintenance coordination, and financial reporting.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice. We are not obligated to provide Services to all prospective clients and maintain discretion in client selection.

Eligibility & Registration

To use our Services, you must:

Be at least 18 years of age or the age of legal majority in your jurisdiction

Have the legal capacity to enter into binding contracts under UAE law

Provide accurate, current, and complete information when requested

Comply with all applicable laws and regulations in your jurisdiction

By providing information to us, you represent and warrant that all information is truthful, accurate, and complete. You agree to update information promptly if it changes. Providing false or misleading information may result in immediate termination of Services.

Use of Services

When using our Services, you agree to:

Permitted Use

You may use our Website and Services for lawful purposes related to real estate transactions, market research, and property information gathering. You may contact us for inquiries, schedule viewings, and engage our professional services.

License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Website and Services for personal, non-commercial purposes.

Restrictions

You may not, without our express written permission:

  • Reproduce, modify, or create derivative works from our Content
  • Use automated tools to access, scrape, or collect data from our Website
  • Republish property listings or information on third-party platforms
  • Reverse engineer, decompile, or disassemble any aspect of our Website
  • Circumvent security measures or access restricted areas

Property Information & Listings

Property information displayed on our Website is provided for informational purposes only and is subject to the following conditions:

Accuracy & Currency

While we make reasonable efforts to ensure accuracy, property details, pricing, availability, and specifications may change without notice. Information is sourced from property owners, developers, and public records, and we cannot guarantee its completeness or accuracy.

Availability

Properties may be sold, leased, or withdrawn from the market at any time. Listing a property does not constitute an offer to sell or lease. All transactions are subject to separate agreements between relevant parties.

Verification Responsibility

You are solely responsible for verifying all property information, conducting due diligence, obtaining professional inspections, and making informed decisions. We strongly recommend engaging legal counsel for all transactions.

Images & Renderings

Property images, renderings, and virtual tours are for illustrative purposes. Actual properties may differ in appearance, furnishings, finishes, and layout. Off-plan properties may be subject to design changes during construction.

Transactions & Fees

Professional fees for our Services are determined by the scope of engagement, transaction value, and service complexity.

Commission Structure

Brokerage commissions are typically calculated as a percentage of the transaction value and are payable upon successful completion. Specific terms are outlined in separate service agreements. Commission rates comply with Abu Dhabi regulations and industry standards.

Advisory Fees

Investment advisory and consulting services may be billed on a retainer, hourly, or project basis. Fee structures are disclosed and agreed upon before engagement commencement.

Payment Terms

Fees are payable in UAE Dirhams (AED) unless otherwise agreed. Payment is due within terms specified in service agreements. Late payments may incur interest charges at rates permitted by UAE law.

Third-Party Costs

Clients are responsible for all third-party costs including but not limited to: government fees, registration charges, legal fees, inspection costs, and administrative expenses.

Intellectual Property Rights

All Content on our Website, including text, graphics, logos, images, videos, software, and design elements, is the exclusive property of RSR Investment or our licensors and is protected by UAE and international intellectual property laws.

Trademarks

“RSR Investment” and associated marks are trademarks of RSR Investment. Unauthorized use of our trademarks is strictly prohibited and may constitute trademark infringement.

Copyright

All original Content is copyrighted and may not be reproduced, distributed, displayed, or transmitted without our express written permission. Unauthorized use may result in legal action.

User-Generated Content

By submitting content to us (inquiries, feedback, testimonials), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for business purposes.

User Conduct & Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Unlawful Conduct

Violating any applicable laws, regulations, or third-party rights.

Fraudulent Activity

Providing false information, impersonating others, or engaging in deceptive practices.

Harmful Content

Transmitting viruses, malware, or other malicious code.

Interference

Disrupting or interfering with Website functionality or server operations.

Unauthorized Access

Attempting to access restricted areas or other users' accounts.

Commercial Exploitation

Using our Services for unauthorized commercial purposes.

Violation of these prohibitions may result in immediate termination of access and potential legal action.

Third-Party Content & Links

Our Website may contain links to third-party websites, services, or content not owned or controlled by RSR Investment.

We do not endorse, warrant, or assume responsibility for third-party content, products, services, or privacy practices. Accessing third-party links is at your own risk. We recommend reviewing their terms and privacy policies before engagement.

We are not liable for any harm, loss, or damages arising from third-party interactions, transactions, or content.

Disclaimers & Warranties

“As Is” Provision

Our Website and Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

No Guarantee of Results

We do not guarantee that our Services will result in successful property transactions, specific investment returns, or favorable outcomes. Real estate transactions involve inherent risks and market uncertainties.

No Professional Advice

Information provided through our Website is for general informational purposes and does not constitute legal, financial, tax, or investment advice. You should consult qualified professionals for specific advice tailored to your circumstances.

Availability & Interruptions

We do not guarantee uninterrupted, secure, or error-free operation of our Website. We may suspend or restrict access for maintenance, security, or other operational reasons.

Limitation of Liability

To the maximum extent permitted by UAE law:

01

RSR Investment shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Website or Services.

02

Our total liability for any claims arising from these Terms or your use of Services shall not exceed the total fees paid by you to RSR Investment in the six months preceding the claim.

03

We are not liable for losses resulting from property market fluctuations, transaction failures, third-party actions, or circumstances beyond our reasonable control.

04

This limitation applies regardless of the theory of liability (contract, tort, negligence, or otherwise) and even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow limitation of certain damages. If these laws apply to you, some or all of the above limitations may not apply, and you may have additional rights.

Indemnification

You agree to indemnify, defend, and hold harmless RSR Investment, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

  • Your use or misuse of our Website or Services
  • Your violation of these Terms or any applicable laws
  • Your infringement of any third-party rights, including intellectual property rights
  • Any content you submit or transmit through our Services
  • Any disputes between you and third parties

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.

Governing Law & Dispute Resolution

Applicable Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Abu Dhabi, without regard to conflict of law principles.

Jurisdiction

You agree that any disputes arising from these Terms or your use of Services shall be subject to the exclusive jurisdiction of the courts of Abu Dhabi, United Arab Emirates.

Alternative Dispute Resolution

Before initiating formal legal proceedings, parties agree to attempt good-faith negotiation to resolve disputes. If negotiation fails, disputes may be submitted to mediation or arbitration as mutually agreed.

Language

The English language version of these Terms shall be controlling in all respects. Any translation is provided for convenience only.

Changes to These Terms

We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. Changes become effective immediately upon posting to our Website.

Material changes will be notified through:

  • Updating the “Last Updated” date at the top of this page
  • Posting a prominent notice on our Website
  • Sending email notification to registered users (for significant changes)

Your continued use of our Website or Services after changes become effective constitutes acceptance of the revised Terms. If you disagree with modifications, discontinue use immediately.

Termination

We reserve the right to suspend or terminate your access to our Website and Services at any time, with or without cause, with or without notice, at our sole discretion.

Grounds for Termination

We may terminate or suspend access for:

  • Violation of these Terms or applicable laws
  • Fraudulent, abusive, or harmful conduct
  • Non-payment of fees when due
  • At our discretion for any reason

Effect of Termination

Upon termination, your right to use our Services immediately ceases. Provisions regarding intellectual property, disclaimers, liability limitations, indemnification, and dispute resolution survive termination.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and RSR Investment regarding use of our Website and Services.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign these Terms at our discretion.

Force Majeure

We are not liable for failure to perform obligations due to circumstances beyond our reasonable control, including natural disasters, war, strikes, or government actions.

Contact Information

For questions, concerns, or requests related to these Terms of Service, please contact us:

Business Name

RSR Investment

License Information

Abu Dhabi Trader License
License No: CN-6073633

Location

Abu Dhabi, United Arab Emirates